Contact

Our FAQs cover many common questions and are the quickest way to find an answer. Please check them first before reaching out, as you may find the information you need right away.

If you still need direct help, to reach Kaitlyn, simply click the yellow “Chat” button located in the lower right-hand corner of the website.

Emails are answered Monday through Friday, from 8 AM to 4 PM MST. Please keep an eye on your email for a response. You can expect replies within 24–48 hours during business hours, depending on order production schedules. Please note that we are closed on weekends and major U.S. holidays.

VISIT FAQs

Three Easy Steps to Work With Us

  • STEP ONE

    Explore Collections

    Browse our made to order floral embroidery wedding veils and matching accessories

    Explore Collections 

  • STEP TWO

    Place Your Order

    • Select your veil, then choose your length and comb color. 
    • Add any matching accessories like ties, bow ties, and hair bows. 
    • Everything is made to order based on your exact specifications

  • STEP THREE

    Your order is added to our production schedule to be worked on, as everything is made to order. Your order will be delivered right to your door!

    • Veils: 4 weeks
    • Accessories* ordered separately: 2 weeks
    • Fabric Samples: 1-5 business days
    • Final Sale: 1-5 business days 

    Shipping time is additional. 

    *hair bows, ties, bow ties
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